Terms & Conditions
Delivery Policy
Delivery Days: All deliveries are scheduled for Saturdays. Please ensure that someone is available to receive your order on this day. If no one is available to accept the delivery, please contact us to arrange an alternative delivery time.
Refund Policy
Refunds: We take pride in the quality of our products and customer satisfaction is our top priority. Refunds are only issued if the fault is ours, such as in the case of a defective or incorrect item being delivered. If you receive a faulty or incorrect item, please contact us within 7 days of receipt to initiate the refund process.
Return Process: To return a defective or incorrect item, please contact our customer service team for instructions. Items must be returned in their original packaging and condition.
General Conditions
Customer Responsibility: It is the customer’s responsibility to ensure the accuracy of the delivery address provided. We are not liable for any lost or undelivered items due to incorrect address details.
Changes to Terms and Conditions: We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes to these terms.
For any questions or concerns about our terms and conditions, please contact our customer service team. We are here to help and ensure your shopping experience is smooth and enjoyable.